Return and Exchange Policy

At Wear Hut Shop, we strive to provide high-quality products and exceptional customer service. If you are not fully satisfied with your purchase, we are here to help.

Eligibility for Returns and Exchanges

1. Timeframe: Items can be returned or exchanged within 14 days of receiving your order.
2. Condition: The item must be unused, unwashed, and in its original packaging with all tags intact.
3. Non-returnable items: Certain items like undergarments, sale items, and customized products are not eligible for returns or exchanges unless they arrive damaged or defective.

How to Initiate a Return or Exchange

1. Contact Us: Email us at [insert email address] with your order details, reason for return/exchange, and any supporting images if applicable.
2. Approval: Once your request is approved, you will receive instructions on how to return the product.
3. Shipping: The customer is responsible for shipping costs associated with returns unless the item was defective or an error occurred on our part.

Refunds

1. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
2. Approved refunds will be processed within 7 business days and credited to your original payment method.

Exchanges

If you wish to exchange an item for a different size, color, or style, please mention your preference when initiating the return. Exchanges are subject to stock availability.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery. Include photos of the damage or defect, and we will resolve the issue promptly.